The Short Version: if you are looking for a distinctive engagement ring or unique wedding gift, Leibish & Co. features a sturdy supply of top-notch, colorful, and conflict-free expensive diamonds and gemstones. The family-run company has been operating online since 1998 with your own touch which includes attained perform business worldwide. Leibish & Co. makes it simple to get free stones or to use the cost-free “Design yours” instrument to take your own perfect piece of jewellery to life. With many years of experience and good workmanship under the buckle, Leibish & Co. is found on the brink of growing their stock to watches along with other add-ons.
Whenever Leibish Polnauer founded his first internet based diamond business in 1998, it got nearly the full day to upload a single image and explanation to his website â but he had been a visionary exactly who noticed possible when you look at the fledgling world of ecommerce. “as he views the potential in an idea, he will probably try everything in the capacity to progress along with it,” stated Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish developed a successful, family-run operation together with his partner and kids offering in leadership positions. They’ve expanded a fruitful web based business with offices found worldwide. Leibish & Co. is a leader in unique coloured expensive diamonds and gemstones which are difficult to find in other places. Their expensive diamonds may also be conflict-free, in fact it is an important facet for a number of buyers.
“individuals arrived at united states because they find one thing somewhat different, anything a tad bit more unique than everybody else provides,” Benji mentioned.
While Leibish & Co. supplies top-notch old-fashioned expensive diamonds, the firm focuses primarily on colourful, distinctive jewelry. Whenever requested precisely why the business enterprise provides this type of increased buyer return rate, Benji quickly pinpoints why.
“It is a mixture of outstanding products, great solution, and precious jewelry designed towards the greatest degrees of perfection,” the guy mentioned. “The jewelry we make isn’t your everyday, mass-produced types of item. Each piece is actually tailor-made to completely suit the diamond or gem stone selected of the customer.”
Leibish & Co. is actually a true family company, with Leibish’s members of the family playing important roles during the company.
Leibish functions as Founder and President on the company, while his girlfriend, Rosi, may be the company’ Activities management. Their particular oldest girl, Chavi, serves as the Lead Jewelry Designer â and that’s an enormous responsibility since custom jewellery comprises over 50per cent of businesses company, Benji mentioned.
Leibish’s oldest child, Yossi, may be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who is a graduate in the Gemological Institute of The united states, could be the main Diamond Buyer for the business. “Shmulik is, in all honesty, one of many gifted color diamond experts in the industry,” Benji mentioned.
Leibish’s boy Itzik will be the businesses COO and operates the New York workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, will be the company’s CFO.
“among the longtime people in the team, i could let you know that, however, there is no relationship, they give consideration to myself, as well as others, element of their family,” Benji stated. “all of us bring our very own expertise on the company, but interact to regularly develop the organization.”
Customers are in addition handled like family at Leibish & Co., in which the business invests power into personal solution and revenue. “have you ever managed one specific agent, for instance, that is the exact same person you certainly will always handle, it doesn’t matter what you’re calling or creating within,” Benji said. “we do not have confidence in passing consumers to different divisions when they have a concern or specific concern they want to handle.”
Leibish has actually a number of different types of customers: discover customers, just who mostly store through site, retailers, and those inside the trade business, who typically visit the organizations primary offices in ny, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s clients are from the US. Its subsequent most widely used market is Canada, followed closely by the uk, Australia, Hong Kong, and also the rest of Europe.
Consumers at each period of life store at Leibish & Co., though nearly all are amongst the centuries of 35 and 54, Benji stated. In addition, the firm garners roughly 300,000 internet site check outs each month â and helps to keep almost all of their consumers coming back.
“With over a 70percent return buyer rating, we continue to be among the most famous companies within market,” he mentioned.
Leibish & Co. holds high-end precious jewelry, but in addition preserves inventory versatility, specifically for online consumers, Benji said. The company offers a huge selection of free expensive diamonds and important gems, but its key products are personalized precious jewelry productions.
“We keep big assortment of multicolor diamond and gem stone jewellery, with many for the rarest hues actually viewed,” the guy mentioned. “We are recognized best by all of our bread-and-butter services and products â yellow diamond and red diamond involvement bands. But we sell expensive jewelry of almost every tone, and valuable gemstones â including sapphires, emeralds, and rubies. We sell jewellery crafted with colorless expensive diamonds, as well, but our very own expertise is in the realm of tone.”
For consumers who possess anything planned and need assist which makes it a real possibility, Leibish & Co. provides a “Design your own personal” jewellery instrument, which Benji mentioned is actually their hottest item.
“Obviously, when searching for an unique part, individuals usually desire particular stones and establishing designs they’ve currently dropped crazy about,” he said. The “Design your own personal” device allows customers to construct an item by using the rock, setting, and steel of their option.
“permits these to bring their unique dreams to life â with our expertise in design,” Benji informed united states.
because it looks toward the future, Leibish & Co. is actually slowly moving toward higher-ticket products and a lot more product assortment. The company seems comfortable branching out over new products as a result of the commitment and enthusiasm it applies to perfect its current creations.
“we spoken of bringing in a variety of add-ons â for example deluxe watches, bags, as well as pencils,” Benji said. “But we chose to hold back until we very first perfected the primary type of item, and that is diamonds.”
Leibish & Co. can also be researching ways to carry on refining the well-known web site, as well. One way it intends to boost the internet based knowledge is through adding enhanced reality functions, that may give digital customers more of an in-store knowledge.
As a business enterprise along with its roots in colourful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a traditional industry which views change as exclusion, maybe not the rule.